People Operations & HR Administration

Manage day-to-day HR operations across the UK and German teams, ensuring a smooth and positive employee experience throughout the full employee lifecycle.
Independently manage in-house end-to-end payroll, ensuring employees are paid accurately and on time.
Process payroll changes including starters, leavers, salary changes, bonuses, holiday and statutory payments.
Manage HMRC submissions, pension administration and payroll reporting requirements
Liaise confidently with external providers where required, while maintaining ownership of the payroll process internally
Oversee employee benefits administration, including pension and wider benefit management
Coordinate insurance renewals and maintain accurate people-related records and documentation
Regularly review and maintain employee information on Personio, HR system
Conduct Right to Work checks and ensure compliance with employment legislation and internal processes
Prepare and issue employment contracts, contract amendments and other employment documentation
Assist with the management and coordination of freelancers, including contracts, onboarding and general administration

People & Culture

Partner with the Managing Director and senior leadership team to envolve and support our people strategy as the agency grows
Coach and support managers across the business to lead their teams confidently and effectively
Act as a trusted advisor on employee relations matters, helping navigate conversations with empathy, professionalism and commercial awareness
Ensure HR Policies, process and documentation remain up to date, compliant and fit for purpose
Support performance management and help foster a culture built on constructive feedback, development and accountability
Drive employee engagement initiatives that strengthen collaboration, communication and culture across the agency

Recruitment & Onboarding

Lead recruitment across the agency, partnering with hiring managers from briefing through to offer stage
Help strengthen our employer brand and attract exceptional creative and operational talent
Oversee onboarding and induction processes to ensure new starters feel welcomed, connected and set up for success from day one
Identify development opportunities and support learning initiatives tailored to a creative, multidisciplinary team
Encourage a culture of continuous learning and professional development across the business

Wellbeing & Engagement

Bring energy and ideas to internal culture initiatives, social events and team moments
Champion wellbeing initiatives in ways that feel authentic, inclusive and meaningful
Support awareness campaigns and internal initiatives around inclusion, wellbeing and employee engagement
Help create an environment where people genuinely enjoy coming to work and feel valued as individuals

DEI, Compliance & Business Support

Champion diversity, equity and inclusion across recruitment, development and employee experience
Support the business in building inclusive practices and meaningful conversations across the agency
Assist with people and culture information for pitches, credentials and wider business development activity
Support sustainability and responsible business initiatives, including future accreditation or certification projects
Contribute to internal compliance processes, including supporting and maintaining TISAX certification requirements and related people processes

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SR PEOPLE AND CULTURE MANAGER (all genders)